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New York CNN —Delta CEO Ed Bastian said the company probably went “too far” in its controversial changes to the SkyMiles loyalty program and said there are plans for modifications. It got to the point, he said, that the company couldn’t effectively serve those elite status holders, including upgrade certificates and agents on special phone lines. When the moderator asked Bastian about the rewards program changes, the audience at the Atlanta Rotary Club booed. In September, the company implemented changes that would make it more difficult for American Express cardholders to access Delta Sky Clubs and earn Medallion elite status, taking effect in 2025. For frequent fliers, the airline will also change how it awards Medallion elite status starting in 2024.
Persons: Ed Bastian, ” Bastian, , Bastian, It’s, Organizations: New, New York CNN, Rotary Club of Atlanta, Delta, Atlanta Rotary Club, American Express, Delta Sky Clubs, American, Starbucks Locations: New York
Delta CEO Ed Bastian said the airline went "too far" in its recent changes to its SkyMiles program. The CEO's comments followed a social media uproar protesting the changes. AdvertisementAdvertisementDelta CEO Ed Bastian said the airline went "too far" in its recent changes to its SkyMiles loyalty program that triggered a social media uproar earlier this month. "We probably went too far in doing that," the CEO said at an Atlanta Rotary Club event on Monday. AdvertisementAdvertisementIt also suggests renting Delta Car Rentals for half of those trips at $400 a rental and spending $8,000 a month for the qualification year on a Delta SkyMiles Reserve Business American Express Card.
Persons: Ed Bastian, , Bastian, Delta Organizations: Service, Atlanta Rotary, Delta, Delta SkyMiles, American, Diamond, Car Rentals, Delta SkyMiles Reserve Business, Express
The yield on the 10-year Treasury was up by more than two basis points to 3.5448% at 4:31 a.m. The 2-year Treasury was last trading at around 4.2263% after rising by over two basis points. Treasury yields climbed on Tuesday as investors weighed remarks from Federal Reserve officials and scanned them for hints about the central bank's monetary policy plans. Investors looked to comments from Fed officials for fresh insights into the central bank's expectations for inflation and interest rate hikes. At its December meeting, the central bank slowed the pace of rate increases to 50 basis points.
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