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☆ Apple needs to make the iPhone cool again. Tomorrow is its chance
▼ + stars: | 2024-06-09 | by ( Clare Duffy | ) edition.cnn.com time to read: +5 min

And no product is more important to Apple than the iPhone. New AI features that provide a compelling reason to upgrade when Apple rolls out the iPhone 16 in the fall could boost the company at a crucial time. Here’s the thing: No matter how Monday goes, Apple isn’t losing its status as a tech powerhouse anytime soon. The latter scenario — assuming the features are compelling — could spur the next major iPhone upgrade cycle and have ripple effects for the entire company. “That’s the key: if it’s compelling and not backward-compatible, Apple will have the first upgrade cycle in four years,” Luria said.

Persons: they’ve, Apple isn’t, D.A, Davidson, Gil Luria, Gadjo Sevilla, “, Siri, Luria, ” Luria Organizations: New, New York CNN, Apple, CNN, ”, Nvidia, Microsoft, eMarketer, iOS, Samsung Locations: New York, China, WWDC

☆ Apple Watch review: New gesture control feature involves tapping the air
▼ + stars: | 2023-09-20 | by ( Samantha Murphy Kelly | ) edition.cnn.com time to read: +6 min

Over the past few days, I’ve been taking phone calls, playing music and scrolling through widgets on the new Apple Watch Series 9 without ever touching the device. The feature isn’t entirely new; the previous generation of Apple Watch Ultra was capable of similar pinch-and-clench gestures via its Assistive Touch accessibility tool. The future of hands-free devicesThe new Apple Watch Series 9 can be controlled by tapping two fingers together. The Apple Watch Series 9 will start at $399 and the Ultra is priced at $799. Although they start shipping on Friday, September 22, the Double Tap feature will launch via a software update next month.

Persons: I’ve, Cupertino , California Justin Sullivan, Apple, it’s, ”, Annette Zimmerman, they’ve, It’s, Sachin Mehta, Mehta, there’s Organizations: CNN, Apple, Apple Watch, smartwatches, Vision, Gartner Research, Apple Apple, Samsung, ABI Research Locations: Cupertino , California

☆ These 10 brands have the highest customer loyalty—Apple isn’t in the top 3
▼ + stars: | 2023-09-06 | by ( Ashton Jackson | ) www.cnbc.com time to read: +3 min

The company's "Customer Loyalty Index" evaluated Fortune 100 companies across a series of six metrics, excluding 40 companies that lacked sufficient data or didn't interact directly with customers. 3 company, semiconductor giant Intel, featured "some of the lowest volumes of customer service and complaint-related searches," said the report. 4, has long been known for having a cult-like fanbase, but "surprisingly" suffered in the customer service department, the report said. That means people searched online more for Apple-related support questions than most other Fortune 100 companies, DesignRush added. Coca-Cola "has some of the most satisfied customers, with some of the fewest customer service and complaint-related searches," said the report.

Persons: Johnson, DesignRush, Warren Buffett Organizations: Google, Lowe's Intel Corporation Apple, Cola Company PepsiCo, Allstate Corporation Microsoft Johnson, Home Depot, Intel, Apple, Microsoft, Cola, PepsiCo Locations: DesignRush

☆ The Best Apple Deals From Prime Day 2023, According to a Long-Time Tech Reviewer
▼ + stars: | 2023-07-11 | by ( Nick Guy | ) www.wsj.com time to read: +4 min

We’re tracking best-ever prices on a variety of iPad and Apple Watch models, as well as notable deals on MacBooks. It’s back down to $500 for Prime Day, which is $100 off and matching its lowest price ever. During Prime Day you can save $100 on most configurations, which is up to 25% off the base model. At $50 off, the SE drops to $200, the best price we’ve ever seen for this or any Apple Watch in new condition. Although it’s not at Amazon, this deal is timed to Prime Day and too good to pass up.

Persons: Nick Guy, Read, it’s, Gray, Iniu’s, I’ve Organizations: Apple, Apple Watch, MacBooks, MacBook

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