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Cooper Smith - 2 Vik - 1 Forbes - 1 that's - 1 Progressive's - 1 John Hancock - 1 Collinson - 1 — it's - 1
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Search resuls for: "Andrew Meola"


5 mentions found


☆ IoT Insurance: Trends in Home, Life & Auto Insurance Industries
  + stars: | 2016-12-20 | by ( Andrew Meola | ) www.businessinsider.com   time to read: +7 min
Future insurance will look much different thanks to Internet of Things, which will touch home insurance, life insurance, auto insurance, and health insurance. There are already some auto insurance industry trends at play that demonstrate this change, and broader trends in the insurance industry are also making their presences felt. BIIIoT in Auto InsuranceMany auto insurance companies are starting to use the IoT, largely through connected cars, to track drivers' habits in real time. By offering this service, auto insurance companies can more accurately price their premiums and provide more savings for their customers. Similar to life insurance companies, health insurance companies are largely using wearable devices to keep track of their clients' health.
Persons: Vik, Forbes, that's, Progressive's, John Hancock Organizations: Affordable, Insurance, Home Insurance, IBM, BI Intelligence, Business, Life, Nike, Auto Insurance, Nielsen, Research, Health, Sutherland Global Services, Apple Watch, Farm, Intelligence Locations: U.S, Vik Renjen
☆ Women are twice as likely as men to purchase handmade goods online
  + stars: | 2016-06-07 | by ( Andrew Meola | ) www.businessinsider.com   time to read: 1 min
This story was delivered to Insider Intelligence "E-Commerce Briefing" subscribers. The buying and selling of handmade goods online has become a major business thanks to sites such as Etsy, arguably the household name in this market. In fact, 22% of U.S. adults said in a recent Pew survey that they have purchased a handmade product online. The survey also revealed that women are almost twice as likely as men to buy handmade goods online, as 29% of women said they had done so, compared to 15% for men. This story is available exclusively to Business Insider subscribers.
Organizations: Business Locations: U.S
☆ Loyalty and rewards programs are going out of style
  + stars: | 2016-05-25 | by ( Andrew Meola | ) www.businessinsider.com   time to read: +4 min
Loyalty and rewards programs provide reasons for consumers to routinely shop at one retailer, but these programs are falling out of favor with one important group. The quality of customer service consumers experience through all channels (email, phone, etc.) 60% of US consumers have not completed an intended purchase based on a poor customer service experience. Lack of effective customer service on social media seems to be spilling over into users' willingness to interact with brands at all on the channel. Nearly half of all luxury consumers demand an apology, refund, or incentives following a poor customer service experience.
Persons: Collinson, — it's, Nancee Halpin Organizations: Microsoft, Insider Intelligence, Business
☆ Returning customers are far more valuable to online retailers than new customers
  + stars: | 2016-03-30 | by ( Andrew Meola | ) www.businessinsider.com   time to read: +5 min
New customers are certainly important to retailers, but returning customers should mean more. A new report from Monetate reveals that the value of returning customers is greater across numerous product categories, and that value continues to grow every year. Those shoppers leave 34.8% of the time compared to 24.4% for returning shoppers, though that number is up from 23.1% in the year-ago period. So returning customers are clearly important, but longevity is also crucial. Breaks down online spending habits of millennials and teens, including the brands and products they shop for.
Persons: Cooper Smith, Gen X Organizations: Commerce, RJ, Insider Intelligence, Business, eBay Locations: U.S, Greenfield
☆ E-Commerce retailers are losing their customers because of this one critical mistake
  + stars: | 2016-03-16 | by ( Andrew Meola | ) www.businessinsider.com   time to read: +5 min
E-commerce retailers are losing potential customers at one critical juncture. This shows that e-commerce retailers are coming up short with regard to the checkout process. Technology that helps retailers collect and leverage online shopping cart data is likely to be a worthwhile investment. Proposes a list of solutions that are proven to reduce shopping cart abandonment for online retailers. Forecasts where this trend is going and how shopping cart abandonment will affect retailers — bricks-and-mortars and e-commerce companies alike — in the future.
Persons: Cooper Smith, they've Organizations: Commerce, Business, Insider Intelligence, BI Intelligence, Technology Locations: U.S, SeeWhy
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