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— - 1 I've - 1 they've - 1 Sellers - 1 Amazon - 1 Andy Jassy - 1 Video's headcount - 1 they're - 1
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Business - 2 Amazon - 2 Service - 1 Amazon Customer Service - 1 MGM - 1 BI - 1 Prime - 1 Citadel - 1

Search resuls for: "Amazon Customer Service"


4 mentions found


☆ I accidentally bought a counterfeit backpack on Amazon. Now, I know how to avoid sneaky fake products.
  + stars: | 2024-06-04 | by ( Lisa Galek | ) www.businessinsider.com   time to read: +4 min
Read previewWhile doing back-to-school shopping for my kids in August 2022, I purchased a black JanSport backpack on Amazon. Many Amazon sales come from third-party sellers, which can be hard to vetOver 60% of Amazon's sales come from independent third-party sellers. AdvertisementAn Amazon representative told Business Insider the company has "proactive measures in place to prevent counterfeit products from being listed and continuously monitor[s] our store." When I realized my JanSport was counterfeit, I contacted the seller through Amazon to request a refund. Lastly, buyers can also report counterfeit products to Amazon Customer Service.
Persons: —, I've, they've, Sellers Organizations: Service, Business, Amazon, Amazon Customer Service
☆ Amazon Prime Video viewers have been ditching shows because of its error-plagued catalog system, leaked docs show
  + stars: | 2024-04-16 | by ( Eugene Kim | ) www.businessinsider.com   time to read: +8 min
Amazon has invested billions of dollars in Prime Video to secure original content and live-streaming rights. CEO confidenceIn Amazon's recent annual shareholder letter, CEO Andy Jassy showed his continued support for Prime Video. "We have increasing conviction that Prime Video can be a large and profitable business on its own," he wrote. Among the top "catalog quality issues" were incomplete or inconsistent titles, as well as a "Season Integrity" problem. Multiple posts about wrong movie titles on Prime Video can also be found on Amazon's forum and Reddit.
Persons: Amazon, Andy Jassy, Video's headcount, they're, Anthony Palomba, Palomba, It's Organizations: Amazon, Business, MGM, BI, Prime, Citadel, House, Amazon's, University of Virginia
☆ Amazon customers report false email confirmations for gift cards they did not buy
  + stars: | 2023-10-01 | by ( Rebecca Picciotto | ) www.cnbc.com   time to read: +1 min
Amazon customer service representatives this weekend have been handling a wave of inquiries from customers who received suspicious and confusing email confirmations about gift card purchases they had not made. An Amazon customer service representative said that the company is looking into the cause of the faulty emails, but that accounts are safe and customers can ignore the messages. "Dear Amazon customer," one of the emails read. "Thank you for purchasing Google Play gift cards from Amazon.com." The Amazon emails also contained a warning against gift card scams: "There are a variety of scams in which fraudsters try to trick others into paying with gift cards from well-known brands."
Persons: fraudsters Organizations: Google, Mastercard
☆ 5 ways to contact Amazon customer service if you need help with orders or your account
  + stars: | 2023-01-26 | by ( William Antonelli | Tech Reporter For Insider Reviews | Read More | ) www.businessinsider.com   time to read: +4 min
And although Amazon often makes contacting them difficult, there are a variety of ways to use their customer service tools. Use Amazon's Customer Service Help pageThe quickest way to get help with an Amazon order or account is to visit the Customer Service page. Email Amazon customer serviceSometimes you may not be able to find the answer to your specific question on the Customer Service page. Call Amazon customer serviceAmazon's customer service phone number is 1-888-280-4331, and that number is live 24 hours a day, seven days a week. When it asks what you need help with, select I need more help.
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