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Top related persons:
Adam Isserlis - 3 It's - 2 Amex - 2 salespeople - 2 Isserlis - 2 it's - 1 Scott Overland - 1 Overland - 1
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Search resuls for: "Adam Isserlis"


3 mentions found


☆ EBay to drop American Express over fees, says customers have other options
  + stars: | 2024-06-05 | by ( ) www.cnbc.com   time to read: +3 min
Online marketplace behemoth eBay said it plans to no longer accept American Express , citing what the company says are "unacceptably high fees" and that customers have other payment options to shop online. It's a notable blow to American Express, whose customers are often the most attractive among merchants and spend the most money per month on their cards. "After careful consideration, eBay has decided to no longer accept American Express globally effective Aug. 17 due to the unacceptably high fees American Express charges for processing credit card transactions," said eBay spokesman Scott Overland, in a statement. Overland said that eBay customers have become aware of new ways to pay for items, making payments more competitive than ever before, and AmEx was no longer a necessary partner for eBay. "We know that the vast majority of eBay customers are willing to use alternative payment options to continue enjoying buying and selling on our marketplace," Overland said.
Persons: It's, it's, Scott Overland, Overland, AmEx, cardmembers, Adam Isserlis, Steve Squeri Organizations: behemoth, American, American Express, Costco, eBay, Apple Pay, PayPal, Visa, Amazon, National Retail Federation, AmEx, Mastercard, Express Locations: U.S, Keefe
☆ A sales practice at American Express is under scrutiny. Here's what we know about the investigation.
  + stars: | 2023-11-29 | by ( Dakin Campbell | ) www.businessinsider.com   time to read: +12 min
It's not clear how much scrutiny the company is under for management's role in developing and training employees to sell the product. Subpoenas are issued to compel parties such as company executives and employees, or former employees, to appear for interviews or turn over documents. In July, the OCC assessed a $15 million civil penalty against American Express National Bank. The IRS is also involvedBrooklyn attorneys are coordinating their criminal investigation alongside the IRS's criminal-investigation unit, the people BI spoke with said. Sinking morale among some sales employeesThe investigations are taking a toll on Amex's results-driven culture, current and former sales employees told BI, because compliance staff have gotten more involved in the sales process.
Persons: Amex, hadn't, salespeople, It's, Adam Isserlis, Isserlis, John Marzulli, Brian Morris, Hiral Mehta, Morris, Boies, Boies Schiller Flexner, Seth DuCharme, Charles Blazer, he's, Mehta, Hiral, Brian Organizations: American Express, Business, Justice, New York State Department of Financial Services, BI, Brooklyn, Eastern, of, OCC, American Express National Bank, Consumer Financial, Justice Department, Department of Financial Services, Department of Justice, IRS, Federal Deposit Insurance Corp, FDIC's, Government, Costco, Securities, Eastern District, Department of Homeland Security, Boies Schiller, FIFA, Taco Bell Locations: Brooklyn , New York, of New York, Eastern, Brooklyn
☆ American Express is being investigated over sales practices. Salespeople say they have been made scapegoats.
  + stars: | 2023-07-06 | by ( Dakin Campbell | ) www.businessinsider.com   time to read: +25 min
In late May last year, some 250 salespeople at American Express learned they weren't going to get paid. In addition to earning commissions, the Premium Wire volumes helped them reach higher compensation tiers, known as kickers. For the first time, the Premium Wire product made economic sense. The presentation discussed shifting the sales focus toward Premium Wire and another product to "accelerate revenue growth and meet client's needs." Isserlis said Williams was fired because of misconduct unrelated to Premium Wire.
Persons: Amex, salespeople, Salespeople, Adam Isserlis, Isserlis, Stephen Squeri, John Moore, Amex salespeople, Pablo Ribas, Ribas, Anna Marrs, Marrs, Charles Schwab, Schwab, Mike Peterson, Charlene Luke, they'd, Nick Williams, Williams, Nick, Mr, —, Thomas Zoerner, Zoerner, Amex's, she's, weren't, Carter Johnson Organizations: American Express, Commercial Services, Securities and Exchange Commission, Justice Department, Internal Revenue Service, Street, IRS, Getty, Credit, Employees, Business, SME, Global Commercial Services, Marriott, Express, University of Florida's Levin College of Law, Amex, California Labor, Court, whistleblowing Locations: Brooklyn, California, Manhattan, Canadian, —, Orange County , California, New York, Webex
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