New York CNN —Google is working to fix false contact information for some major airlines on Google Maps after a Twitter user found a phone number actually connected callers to scammers.
Phone numbers appeared to be altered on Google Maps listings for multiple airlines’ locations at John F Kennedy and LaGuardia airports in New York.
Impacted airlines included Delta, American, Southwest and Qantas, the user claimed in a widely viewed post.
The Twitter user detailed his experience trying to contact Delta after a canceled flight left him googling for a help line to rebook.
Impacted businesses like airlines are able to flag concerns to both Google and law enforcement over suspected scammers.
Persons:
John F Kennedy, ” Shmuli Evers, Evers, “, Delta
Organizations:
New, New York CNN, Google, LaGuardia, Southwest, Qantas, Delta, CNN, “
Locations:
New York, Delta, Newark