Here’s what you need to know about the massive software outage.
Its systems are used by roughly 15,000 car dealerships across the United States and Canada.
Under normal circumstances, the CDK software allows the dealership to register a vehicle almost instantaneously, but now the process faces heavy delays.
It said it was able to bring a “small initial test group” of car dealerships back online.
But the next morning, the company told dealerships another incident had happened.
Persons:
CDK, aren’t, they’ve, Scott Campbell, CNN they’ve, Don Aycock, “, ”, Robbie Jacob, Jacob, Michael Deveney, Katelyn Salvato, hasn’t, Salvato, …, Callahan, We’ve, ” Callahan, it’s, Lisa Finney, ” Finney, ” Eric Noonan, John Dwyer, “ There’s, ” Noonan, Ryan Callahan, Tom McParland, McParland
Organizations:
New, New York CNN, Auto, CNN, Capital City Buick GMC, Buick, Diego —, Kia, Midway Automotive, Massachusetts, of Motor Vehicles, Pride Motor Group, “, DMV, Bloomberg, Binary Defense, Mazda, Automatch Consulting
Locations:
New York, North America, United States, Canada, Berlin , Vermont, Clay County , Florida, Diego, Lynn , Massachusetts, Eastern Europe, Seekonk , Massachusetts