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” CDK - 1 ” - 1 Lisa Finney - 1 CDK - 1 it’s - 1 Jeff Ramsey - 1 aren’t - 1 Ramsey - 1
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CDK - 2 ” - 1 CNN - 1 Ourisman Auto Group - 1 Paragon Honda - 1 Paragon Acura - 1

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2 mentions found


☆ Cyberattacks Disrupt Car Sales by Dealers in U.S. and Canada
  + stars: | 2024-06-21 | by ( Neal E. Boudette | More About Neal E. Boudette | ) www.nytimes.com   time to read: 1 min
Thousands of auto dealers across the United States and Canada are suffering disruptions to their operations as a result of cyberattacks on a provider of critical software and data services used in auto retailing. The provider, CDK Global, said it was targeted in two attacks on Wednesday, prompting the company to shut down its systems to prevent the loss of customer data and to allow testing and other measures to restore its services. “We are assessing the impact and providing regular updates to our customers,” CDK Global said in a statement. “We remain vigilant in our efforts to reinstate our services and get our dealers back to business as usual as quickly as possible.”CDK provides services to more than 15,000 retail locations. Its dealer management systems store customer records and automate much of the paperwork and data involved in selling and servicing cars and trucks.
Persons: ” CDK Organizations: CDK, ” Locations: United States, Canada
☆ Car dealerships hit with massive computer system outage
  + stars: | 2024-06-19 | by ( Peter Valdes-Dapena | ) edition.cnn.com   time to read: +2 min
“We are actively investigating a cyber incident,” CDK spokesperson Lisa Finney said in a statement shared with CNN. To protect customer privacy, customer’s details aren’t written out on a piece of paper that’s just sitting on the desk anymore. Instead, information about deals and customer appointments is kept in a server that’s now impossible for his salespeople to access. But it’s a major hassle in the meantime and could cost his dealerships some business. A statement shared by CDK later in the afternoon said some of the company’s system had been restored to operation but not all of them, yet.
Persons: ”, Lisa Finney, CDK, it’s, Jeff Ramsey, aren’t, Ramsey, “, ” Ramsey, Brian Benstock, he’s Organizations: CNN, CDK, Ourisman Auto Group, Paragon Honda, Paragon Acura Locations: Canada, Maryland, Long Island City , New York
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